International Shipping available!

Shipping

Local Delivery

1. Standard Local Courier

Delivery will be fulfilled by Maxcellent Logistic Solutions. Parcels may take between 2 to 5 working days to reach you. Postage fee will be fixed at $4.50 per parcel. 

Orders can be tracked via http://www.maxcellents.com.sg/track.php using your order number.

2. Normal Mail

Parcels may take between 3 to 7 working days (excluding public holiday) to reach you. Postage fee starts from $1.50 and varies based on the item and the quantity you are purchasing. It will be calculated and reflected upon your checkout.

As normal mail is not traceable, registered mail is highly recommended to minimise the risk of missing parcels. The West Urban will not be liable for delayed and missing mails. 

3. Registered Mail

Parcels may take up to 3 working days (excluding public holidays) to reach you. Postage fee is $2.25 on top of normal mail postage fee.

Registered mail is highly recommended as it has a tracking number for traceability of the delivery status. Once your order has been shipped, you will receive an email consisting of the tracking number of your parcel. You may use this tracking number to track the delivery status on Singpost's website (www.singpost.com.sg).

International Delivery

International delivery will be handled by Singapore Post registered postage. 

Please note that we do not provide International Delivery option for some fragile item(s).

There is only registered mail option available for international delivery. Please refer to below general guideline for delivery time and rate.

Kindly note that rate may varies due to the item(s) and quantity you are purchasing. It will be calculated and reflected upon your checkout.

Countries Delivery Times (Working Days) Rate (SGD)

Zone 1
Malaysia & Brunei

4 - 6 days $10

Zone 2
Countries in Asia & Pacific (except Australia, Japan & New Zealand)

6 – 10 days $16

Zone 3
Countries in the rest of the world, including Australia, Japan, New Zealand, Africa, America, Europe and the Middle East.

10 - 12 days $22

For more information, kindly direct your enquires to admin@thewesturban.com.